⚠ V7.3.5 (Sage-confirm pass 2026-05-26). Strong-default placeholders applied: [GOVERNING LAW STATE] → California; [ARBITRATION FORUM] → JAMS; all email mailboxes → *@setvenue.com per V7.2 Placeholder Inventory recommended defaults. Filled 2026-05-19: Set Venue LLC + 6927 Willis Ave, Van Nuys, CA 91405 + DMCA agent (Joshua Feuer / Founder / (310) 985-3334 / dmca@setvenue.com — USCO Service Provider DMCA-1073022, registered 2026-05-19, expires 2029-05-19). Remaining placeholder ([EFFECTIVE DATE]) requires Joshua/counsel input. Counsel must confirm California + JAMS choices before relying on this pre-fill. V7.3.5 ultra-audit polish 2026-05-26: cosmetic alignment with bundle-wide version-of-record bump.

SetVenue Acceptable Use Policy

Last updated: 2026-05-26 Effective date: [EFFECTIVE DATE] Version: v5.1 — V7.3.5 (Sage-confirm pass 2026-05-26) Companion references: V5 Drafting Commentary, V5 Case Law Appendix, V5 Statutory Appendix, V5 Defined Terms Registry, V5 State-Specific Addenda

Plain-English Summary

SetVenue is a marketplace for booking properties by the hour for corporate events, film and photo productions, and private gatherings in Los Angeles, New York, and Chicago. This Acceptable Use Policy ("AUP") sets the ground rules for everyone on the Platform — Hosts, Guests, and anyone else who interacts with us.

What you cannot post or do: illegal content; hate speech, harassment, or discrimination; sexually explicit material outside the narrow Adult Production opt-in; depictions of real violence or weapons (props with proper documentation are fine); doxxing; spam and fraudulent listings; copyright or trademark infringement; any material involving minors in sexual contexts (zero tolerance); non-consensual deepfakes; sex-trafficking content; and content promoting terrorism. You also may not abuse the booking system, evade Platform Fees by going off-Platform, scrape the site, harass other users, use a property in violation of law (including occupancy and zoning), damage property, game the damage-hold workflow, or run alcohol, cannabis, or gambling operations without the proper licenses.

Productions have extra rules. Drones, pyrotechnics, real or prop weapons, exotic animals, and stunts each require specific permits, insurance, and Host approval. Real firearms are prohibited at all times.

If you see a violation, report it to abuse@setvenue.com (in-app or by email). For copyright (DMCA) notices, write to dmca@setvenue.com. For emergencies, contact local law enforcement first. SetVenue may issue warnings, remove content, suspend or terminate accounts, reverse payouts, or refer matters to law enforcement, in its sole and reasonable discretion. We may act immediately when safety is at risk. A pattern of violations across time or accounts can result in permanent suspension.

Automated screening. Listings and photos submitted to the Platform are screened at submission by automated tools (currently including Anthropic's Claude API — Haiku 4.5 model as of the effective date of this AUP; see §2.13). Borderline cases are reviewed by SetVenue staff before any final enforcement decision. See §2.13 for full disclosure and your right to request human review.

This summary is provided for convenience only. The numbered sections below are the operative legal text and control in any conflict.

1. Purpose & Scope

SetVenue is a marketplace connecting property owners ("Hosts") with renters ("Guests") for corporate events, film and photo productions, and private events in Los Angeles, New York, and Chicago. Each reservation transacted through the Platform is a "Booking." This Acceptable Use Policy ("AUP") applies to everyone who interacts with the SetVenue Platform — including Hosts, Guests, and any third parties who access or submit content to the Platform.

By creating an account, listing a property, making a Booking, or otherwise using SetVenue, you agree to this AUP. This policy is incorporated into and should be read alongside the SetVenue Terms of Service (/legal/terms). Where this AUP and the Terms of Service conflict, the Terms of Service controls.

Capitalized terms not defined here have the meanings given in the Terms of Service.

2. Prohibited Content

The following types of content are prohibited in Listings, photos, messages, reviews, profile descriptions, and any other user-generated content submitted to SetVenue.

2.1 Illegal Content

Content that violates any applicable federal, state, or local law is prohibited. This includes content that promotes, facilitates, or depicts criminal activity; content that violates consumer protection or fraud statutes; and content subject to export controls or trade sanctions.

2.2 Hate Speech, Harassment, and Discriminatory Language; Non-Discrimination by Hosts

Content that demeans, threatens, or discriminates against any person or group on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, marital status, source of income, military or veteran status, or any other characteristic protected by applicable law is prohibited. SetVenue complies with the Fair Housing Act and related statutes. Hosts may not express preferences or impose restrictions in their Listings that discriminate on any protected basis.

Hosts are independently subject to applicable anti-discrimination laws, including:

• the California Unruh Civil Rights Act (Cal. Civ. Code § 51 et seq.),
• the California Disabled Persons Act (Cal. Civ. Code § 54),
• the California Fair Employment and Housing Act (Cal. Gov. Code § 12900 et seq., including § 12955 governing housing discrimination),
• the New York State Human Rights Law and the New York City Human Rights Law,
• the Illinois Human Rights Act,
• the federal Fair Housing Act (where applicable — most short-term venue Bookings for events and productions are not "dwellings," but the AUP imposes a parallel non-discrimination obligation),
• Title II of the Civil Rights Act of 1964 (places of public accommodation),
• and the Americans with Disabilities Act (Titles II and III as applicable).

Accessibility. Hosts are responsible for the accessibility of their physical venues under the ADA Title III (42 U.S.C. § 12181 et seq.) and applicable state law. Hosts must accurately describe physical accessibility features in the Listing. Surcharges for service animals or accessibility-related requests are prohibited (Cal. Civ. Code § 54.2). SetVenue is committed to working toward web accessibility under WCAG 2.1 Level AA standards for the Platform itself; Hosts are responsible for the physical accessibility of their properties.

Pattern review.

SetVenue may, in its sole and reasonable discretion, undertake compliance reviews when reported patterns or aggregated data suggest unlawful discrimination, but does not undertake to monitor for or detect patterns of discrimination across the Platform and has no duty to do so. The exercise of any such review in a specific case does not create a duty to undertake review in any other case. Where SetVenue elects to conduct a review and concludes that a violation of applicable anti-discrimination law has occurred, it may take enforcement action consistent with §7, including suspension, removal of a Listing, or referral to a state or federal civil-rights enforcement authority. SetVenue does not certify any Host's decline pattern as lawful, and any analysis SetVenue may undertake is for SetVenue's internal compliance review only. Prior to any referral to a civil-rights enforcement authority, SetVenue will (a) notify the Host of the specific pattern at issue, (b) provide the Host a reasonable opportunity to respond and provide non-discriminatory justifications for declines, and (c) preserve the right to refer without prior notice in cases of imminent harm or evidence of intentional discrimination.

2.3 Sexually Explicit Content

Explicit sexual content — including explicit photography, video stills, or written descriptions — is prohibited in Listings, public profiles, and messages, except as expressly permitted under the SetVenue Adult Production Policy.

The Adult Production Policy is a narrow exception. It requires (a) the Host to have affirmatively opted that Listing in to accepting adult productions, and (b) accurate disclosure by the Guest of the nature of the production in the Booking request. It does not create a general license to post explicit content on the Platform. See setvenue.com/legal/adult-production-policy for full requirements.

2.4 Violence and Weapons

Content that depicts, glorifies, or facilitates real violence or the unlawful use of weapons is prohibited. Imagery of real weapons in Listing or profile photos is prohibited.

Props — including replica firearms, inert prop weapons, and non-functional period pieces — are permitted in Listing photos when clearly identified as props in the caption or description, and only when the production has proper documentation (see §5).

2.5 Personal Information and Doxxing; Intimate-Image Abuse

Content that exposes the private personal information of any individual — including home addresses, phone numbers, financial account details, government ID numbers, or location data — without that person's explicit consent is prohibited. This applies equally to information about Platform users and third parties.

Non-consensual intimate imagery. Distribution, threatened distribution, or posting of intimate visual depictions of an identifiable real person without that person's consent is prohibited and may violate state intimate-image statutes (including Cal. Civ. Code § 1708.85, NY Civ. Rights Law § 52-b, and analogous laws in other states) and the federal Take It Down Act (15 U.S.C. § 6851 et seq.). Reports of non-consensual intimate imagery will be reviewed and removed as required by the Take It Down Act.

2.6 Spam, Fraudulent Listings, and False Advertising

Listings must accurately represent the property. Fabricated amenities, misleading photos, inflated capacity figures, false location information, and misrepresentations about permit status or availability are prohibited.

Spam in any form — including unsolicited commercial messages, repeated identical content across multiple Listings, and mass-messaging other users without a legitimate purpose — is prohibited.

Material inaccuracies. Material inaccuracies in a Listing — including photographs that do not depict the property being offered, fabricated amenities, or stock photos from third-party real-estate listings — may constitute material misrepresentation (and, where the elements are satisfied under California Civil Code § 1572 and federal fraud law, fraud) against SetVenue and any affected Guest. SetVenue may immediately delist the Listing, suspend the Host Account, refund all affected Guests in full from the Host's payout balance, and refer the Host to law enforcement where appropriate, in its sole and reasonable discretion. Enforcement action under this §2.6 is taken on a documented pattern or on demonstrably false statements; an innocent mistake in a Listing that is promptly corrected is not, without more, a violation of this §2.6.

2.7 Copyright Infringement

Submitting content that infringes the copyright of a third party is prohibited. For notice and takedown requests under the DMCA, see the SetVenue DMCA Policy.

Persistent or willful copyright infringement may result in account termination consistent with the SetVenue DMCA Policy's repeat-infringer rule (3 strikes / 12-month rolling window).

2.8 Trademark Misuse

Using the trademarks, trade names, logos, or brand assets of third parties in a manner likely to cause confusion about affiliation, sponsorship, or endorsement is prohibited. Using SetVenue's own marks outside the limited license in the Terms of Service is also prohibited.

2.9 Child Sexual Abuse Material — Absolute Prohibition

Any content depicting, describing, soliciting, or facilitating sexual abuse of any individual under 18 is absolutely prohibited and will result in immediate account termination, content preservation per 18 U.S.C. § 2258A, and reporting to the National Center for Missing & Exploited Children (NCMEC) CyberTipline at https://www.cybertipline.org and to the appropriate law-enforcement authorities. The Adult Production Policy at /legal/adult-production-policy contains additional age-verification and § 2257 obligations for adult productions; nothing in that policy authorizes any content involving any individual under 18.

2.10 Deepfakes and Non-Consensual Synthetic Media

Producing, distributing, or facilitating the production of synthetic or manipulated audio, video, or image content (including AI-generated "deepfake" content) that depicts an identifiable real person without their explicit informed consent (which for productions means a written release identifying the use, duration, and territory of the depiction, consistent with industry standards including SAG-AFTRA digital-replica protocols where applicable) is prohibited. This includes (a) sexual or sexually explicit deepfakes of any identifiable person, regardless of consent, where applicable law (including state intimate-image statutes and the federal Take It Down Act) restricts such content; (b) deepfakes intended to defraud, defame, or impersonate; and (c) any deepfake distributed in violation of state-law publicity, intimate-image, or deceptive-trade-practices statutes.

2.11 Sex Trafficking Content

Content that promotes, advertises, facilitates, or solicits prostitution or sex trafficking is absolutely prohibited (18 U.S.C. § 2421A; 47 U.S.C. § 230(e)(5)). This prohibition applies notwithstanding any opt-in for adult productions under the Adult Production Policy and is enforced regardless of any User's representation about consent or compensation. SetVenue's affirmative cooperation pathways with law enforcement under this AUP do not constitute "knowingly benefitting" within the meaning of Doe v. Reddit, Inc., 51 F.4th 1137 (9th Cir. 2022).

2.12 Terrorism and Violent Extremism

Content that promotes, glorifies, or provides material support for federally designated foreign terrorist organizations or that incites imminent violence is prohibited. SetVenue may preserve and report such content to law-enforcement authorities.

2.13 Automated Screening of Submissions (Notice of Automated Decision-Making Technology)

The AUP is the submission gate. Listings, photos, and certain User-generated content submitted to the Platform are screened at submission by automated tools, including third-party large-language-model services. As of the effective date of this AUP, SetVenue uses Anthropic's Claude API (Haiku 4.5 model) to screen submissions for the categories of prohibited content and conduct described in §§2.1–2.12 and §3 (including, without limitation, illegal content, hate speech and discriminatory language, sexually explicit content outside the Adult Production opt-in, depictions of violence and weapons, doxxing, spam and fraudulent listings, copyright and trademark misuse, content involving minors, non-consensual deepfakes, sex-trafficking content, and terrorism-related content), as well as for indicators of misrepresentation in photographs (including mismatched property identities, stock-photo reuse, and undisclosed amenities).

A submission flagged by automated screening is reviewed by SetVenue staff before any final enforcement decision that would withhold publication, delist, suspend, or terminate. Borderline cases — including any case the automated tool flags for human review or returns ambiguously — are reviewed by SetVenue staff before any final enforcement decision. SetVenue retains records of automated screening outcomes for the period stated in the Privacy Policy retention schedule, and in any event no longer than reasonably necessary to support enforcement, audit, and statutory record-keeping obligations.

Under California Consumer Privacy Act regulations governing automated decision-making technology (adopted under Cal. Civ. Code § 1798.185(a)(16)), Users have the right to (a) receive notice of automated screening (this §2.13 serves as that notice), (b) opt out of automated decision-making where required by law, and (c) request human review of any flagged submission. To request human review or to ask questions about how the automated screening operates, contact support@setvenue.com. The SetVenue Privacy Policy describes the categories of personal information processed in connection with automated screening and the SetVenue-side data retention and access rights.

3. Prohibited Activities

3.1 Account Fraud and Evasion

Creating multiple accounts to circumvent a suspension, restriction, or ban is prohibited. Providing false identity information when registering is prohibited. Impersonating another person or entity — including SetVenue employees — is prohibited.

3.2 Booking System Abuse

Placing holds or submitting Booking requests without a genuine intent to complete the Booking is prohibited. Fabricating or manipulating Booking records — including false check-in confirmations, falsified damage claims, or fraudulent cancellation requests — is prohibited.

3.3 Off-Platform Circumvention; Non-Restraint on Personal Contact

Soliciting, accepting, or processing payment for Bookings outside the SetVenue Platform to avoid Platform Fees, applicable taxes collected at point of sale, or any other Booking obligation owed to SetVenue or to the counterparty is prohibited. This includes sharing contact information for the purpose of completing a commercial Booking off-Platform. The non-circumvention finder's fee in Terms of Service §12 (5% of the Off-Platform Booking total, for the duration specified in Terms of Service §12 from the introduction event defined therein) applies notwithstanding any prohibition under this AUP.

Non-commercial communication is not restricted. Nothing in this §3.3 restricts a User's freedom to communicate with another User outside the Platform for personal, non-commercial reasons. Only the commercial Booking, license, or use of the property (or a substitute Listing's property) within the look-back window specified in Terms of Service §12 triggers the finder's fee under that section.

3.4 Unauthorized Automated Access

Scraping, crawling, or extracting data from SetVenue by automated means without prior written authorization (which may be granted through SetVenue's published API Terms of Service or by signed data-license agreement) is prohibited. Using bots, scripts, or other automated tools to interact with the Platform — including to submit Booking requests, post reviews, or inflate listing metrics — is prohibited.

Scraping in violation of this AUP constitutes (a) a breach of the SetVenue Terms of Service, (b) tortious interference with SetVenue's business relationships and contractual rights, (c) where applicable, a violation of state computer-fraud statutes (including but not limited to California Penal Code § 502 — which may reach conduct beyond CFAA's scope (see People v. Tilton, Cal. Ct. App.) — and the analogous statutes of other states), (d) where applicable, anti-circumvention violations under 17 U.S.C. § 1201 if the scraping circumvents technical measures protecting copyrighted content, (e) where applicable, an unlawful, unfair, or fraudulent business practice under California's Unfair Competition Law (Cal. Bus. & Prof. Code § 17200 et seq.), and (f) where applicable, a violation of the federal Computer Fraud and Abuse Act (18 U.S.C. § 1030) to the extent the scraping involves access exceeding authorization within the meaning of Van Buren v. United States, 593 U.S. 374 (2021), and hiQ Labs v. LinkedIn, 31 F.4th 1180 (9th Cir. 2022). SetVenue may pursue injunctive relief, statutory damages, restitution, account termination, and any other remedy available against any party that scrapes or otherwise accesses the Platform in violation of this AUP. SetVenue acknowledges that hiQ Labs v. LinkedIn, 31 F.4th 1180 (9th Cir. 2022), limits CFAA reach for public-data scraping, and that Van Buren v. United States, 593 U.S. 374 (2021), limits "exceeds authorized access" claims absent code-based access barriers; the contract-breach, tortious-interference, UCL, and state computer-fraud theories above remain independent of any CFAA claim.

3.5 Harassment of Users; Anti-Retaliation for Honest Reviews

Threatening, intimidating, or harassing other SetVenue users — including through repeated unwanted contact, hostile reviews, or retaliatory conduct following a dispute — is prohibited. SetVenue's messaging system must not be used to send abusive, threatening, or discriminatory communications.

Anti-retaliation for honest reviews. No Host or Guest may threaten, retaliate against, or otherwise penalize any User for posting a truthful review (Cal. Civ. Code § 1670.8; 15 U.S.C. § 45b — Consumer Review Fairness Act). Out-of-Platform pressure to remove or modify a review is a material violation of this AUP and grounds for account suspension or termination.

3.6 Unlawful Use of Property

Using a property in a manner that violates applicable law is prohibited. This includes violations of local zoning restrictions (e.g., using a residentially-zoned property for commercial events where not permitted), exceeding the property's legal occupancy limit, violating fire or building codes, and operating without required permits.

Guests are responsible for obtaining all permits required for their event or production. SetVenue's permit guides are informational resources only and do not constitute legal advice.

3.7 Property Damage; Over-Occupancy Indemnity

Intentionally or recklessly damaging a property beyond ordinary wear and tear is prohibited. For purposes of this AUP, "ordinary wear and tear" means de minimis use consistent with the Booking purpose and duration. Exceeding the approved guest count or crew size is prohibited. Leaving a property in materially worse condition than found — including failure to remove equipment, trash, or hazardous materials — is prohibited.

Exceeding occupancy or violating fire/building code is a material breach of the Booking and the Terms of Service. The Guest indemnifies the Host for any city-issued penalty arising from over-occupancy, including fines, abatement costs, and any future-booking impact attributable to a documented public-record violation, provided that consequential damages claimed by the Host are reasonable, documented, and not punitive.

3.8 Gaming the Damage Hold System

Submitting objectively false or knowingly exaggerated damage claims against Guests is prohibited. Intentionally provoking damage claims — such as staging damage or misrepresenting pre-existing conditions — is prohibited on both sides of a Booking. SetVenue investigates damage disputes consistent with the Dispute Resolution Policy, and may reverse holds and take enforcement action where abuse is documented.

Standard for enforcement. SetVenue takes enforcement action under this §3.8 only on a documented pattern, on demonstrable falsity (e.g., damage claimed before the Booking start time), or on evidence of bad-faith inflation (e.g., a charge that is more than 50x documented repair cost, or similar). A good-faith damage claim that the dispute-resolution process determines to be wrong or overstated is not, without more, a violation of this §3.8.

3.9 Alcohol, Cannabis, and Gambling

The lawful service of alcohol, the use of cannabis, and the operation of games of chance are subject to extensive licensing and regulatory requirements. Guests proposing to serve alcohol, permit cannabis use, or operate any form of gambling on the property must (a) hold all licenses, permits, and certifications required by applicable law, (b) comply with any Host Rules restricting or prohibiting such activities, and (c) carry insurance coverage appropriate to the activity. Hosts and Guests are independently responsible for legal compliance.

4. Property-Specific Rules

Each Listing may include House Rules set by the Host. Guests must review and comply with those rules before and during their Booking. House Rules are part of the Booking agreement and enforceable as such.

Hosts must accurately describe all material restrictions in their Listing. Restrictions that are not disclosed before Booking — including rules about noise, parking, crew size, equipment, or restricted areas of the property — may not be enforced against Guests and may constitute a Listing violation subject to enforcement under §7.

Neither Hosts nor Guests may impose or enforce rules that discriminate against any protected class. House Rules that discriminate, or that purport to penalize honest reviews, are void and unenforceable.

Any clause in House Rules that purports to prohibit, restrict, or penalize User reviews, or to transfer or assign intellectual-property rights in a User review, is void by operation of federal law (Consumer Review Fairness Act, 15 U.S.C. § 45b) and California law (Cal. Civ. Code § 1670.8). SetVenue may, in its sole and reasonable discretion, remove such clauses from any Listing without further notice to the Host.

5. Production-Specific Rules

SetVenue serves commercial film, photo, and event productions. The following rules apply to all production Bookings in addition to the general rules above.

Permits. Guests must obtain all permits required by applicable law. This includes location permits, fire safety permits, and any neighborhood notification requirements. Host approval does not substitute for a government-issued permit.

Recording and two-party consent. Productions in California or other two-party-consent jurisdictions must obtain consent before recording any audio of a confidential communication, per Cal. Pen. Code § 632 and analogous law. SetVenue does not opine on whether a particular production scene constitutes a "confidential communication"; Guests are responsible for compliance. Hosts must disclose any active recording devices on the property to Guests prior to Booking confirmation. Guests acknowledge that recording devices, if disclosed, may capture Guest activity, and Guests must inform their personnel of any disclosed devices. Failure of either party to comply is each party's independent responsibility.

Adult productions. Adult entertainment productions may only take place at properties that have explicitly opted in under the SetVenue Adult Production Policy. Booking an adult production at a non-opted-in property — regardless of how the production is described in the Booking request — is prohibited and may result in immediate termination. See the Adult Production Policy for full compliance requirements, including 18 U.S.C. § 2257 obligations.

Drone use. Drone operation at a property requires (a) FAA authorization for the applicable airspace under 14 C.F.R. Part 107 (commercial small UAS rules), (b) drone liability insurance with limits appropriate to the operation (see SetVenue Production Insurance Requirements for minimum policy limits), (c) Host approval in writing prior to the Booking, and (d) compliance with any state or local regulations on drone operation, privacy, and overflight. Operating a drone without all of (a) through (d) is prohibited and may constitute a violation of federal aviation law.

Pyrotechnics, open flame, and special effects. Use of pyrotechnics, open flame, smoke effects, or atmospheric effects requires (a) a permit from the relevant fire authority, (b) Host approval in writing, (c) a certificate of insurance naming the Host as additional insured for the specific effects (see SetVenue Production Insurance Requirements for minimum policy limits), and (d) where applicable, a licensed pyrotechnic operator. Unauthorized use is prohibited and may constitute a criminal violation.

Weapons — real and prop. Real firearms, live ammunition, and operable explosive devices are prohibited on all properties at all times, regardless of state-law concealed-carry or open-carry rights. Prop firearms, replica weapons, and non-functional period weapons require Host approval, a qualified armorer on set during filming, and (where required by local law) applicable permits (see SetVenue's permit guides for armorer/prop-weapon city-by-city requirements where maintained).

Exotic animals. Use of exotic animals (including non-domesticated wildlife, reptiles requiring permits, or any USDA-licensed animal exhibitor) requires (a) USDA Animal Welfare Act compliance documentation, (b) Host approval in writing, (c) appropriate insurance (see SetVenue Production Insurance Requirements for minimum policy limits), and (d) compliance with state and local animal-welfare laws.

Stunts and hazardous activities. Stunts, motor-vehicle action, water-based action, fire stunts, and similar hazardous production activities require (a) a qualified stunt coordinator on set, (b) appropriate Production Insurance with stunt rider (see SetVenue Production Insurance Requirements for minimum policy limits), (c) Host approval in writing, and (d) compliance with applicable union safety standards (e.g., the IATSE/SAG-AFTRA Safety Bulletins) where applicable.

6. Reporting Violations

If you believe a Listing, user, Booking, or message violates this AUP, report it through any of the following channels:

• In-app: Use the "Report" link on any Listing, profile, or message thread.
• AUP and abuse complaints: Email abuse@setvenue.com. Include a description of the violation and, where possible, a link to the relevant content.
• Copyright (DMCA) notices: Send to dmca@setvenue.com per the SetVenue DMCA Policy and the elements of 17 U.S.C. § 512(c)(3). DMCA notices submitted to abuse@setvenue.com may be forwarded to dmca@setvenue.com but are not deemed received for safe-harbor purposes until received by the registered DMCA agent.
• Urgent safety issues: For immediate safety concerns, contact local law enforcement first, then notify SetVenue at abuse@setvenue.com.
• Non-consensual intimate imagery (Take It Down Act): Use the dedicated reporting channel at the Report → "Non-consensual intimate imagery" path, or email abuse@setvenue.com flagging the report as NCII; SetVenue will follow the Take It Down Act removal process as required by 15 U.S.C. § 6851 et seq.
• NCMEC reports: For suspected child sexual abuse material, SetVenue reports directly to NCMEC per 18 U.S.C. § 2258A and does not require User-initiated reports.

SetVenue reviews all reports in good faith and will respond within a reasonable time. SetVenue may or may not notify the reported user that a report has been submitted. Receipt of a report does not create a duty to act on any specific report or to investigate any specific User; SetVenue's enforcement decisions are made in its sole and reasonable discretion, applied in good faith on the information available (Barnes v. Yahoo!, 570 F.3d 1096 (9th Cir. 2009)).

7. Enforcement

SetVenue enforces this AUP in its sole and reasonable discretion, applied in good faith. Enforcement actions are taken for cause based on the violation(s) identified. Depending on the severity, frequency, and context of a violation, enforcement actions may include one or more of the following:

• Warning. Written notice that a specific action violated this AUP, with no immediate account restriction.
• Content removal. Removal of a Listing, photo, message, review, or other content without prior notice where SetVenue determines, in its sole and reasonable discretion, that the content violates this AUP.
• Temporary suspension. Temporary restriction of account access while SetVenue investigates or while a user cures the violation.
• Permanent termination. Permanent removal of the account and all associated Listings and Bookings.
• Financial reversal. Reversal or withholding of payouts, refunds, or holds pending investigation of violations involving financial harm, consistent with Terms of Service §8.9 (chargebacks) and §15 (termination effects on pending Bookings).
• Referral to law enforcement. Where SetVenue identifies evidence of illegal activity, it may refer that evidence to appropriate law enforcement authorities.
• Referral to civil-rights enforcement. Where SetVenue identifies evidence of discrimination under §2.2, it may refer that evidence to HUD, the California Civil Rights Department (CRD, formerly DFEH), the New York State Division of Human Rights, the Illinois Department of Human Rights, or any other competent civil-rights authority.

Enforcement decisions are not subject to appeal by right, though users may contact support@setvenue.com to provide additional context. SetVenue reserves the right, in its sole and reasonable discretion, to act immediately and without prior notice where user or third-party safety is at risk.

8. Repeat Offender Policy

A pattern of violations — regardless of whether any single violation was severe enough to warrant immediate termination — may result in permanent account suspension in SetVenue's sole and reasonable discretion. SetVenue evaluates patterns across time, accounts, and Booking history, including by linking accounts owned by the same individual through account-fraud detection signals as described in the SetVenue Privacy Policy. Users who create new accounts after a permanent suspension will have those accounts terminated upon identification.

9. No Liability for User-Generated Content; Section 230 Reservation

SetVenue is a Platform, not a publisher or speaker of user-generated content within the meaning of 47 U.S.C. § 230(c)(1). SetVenue does not review, approve, or endorse Listings, messages, reviews, or other content submitted by users, and is not liable for harm arising from such content, except to the extent expressly carved out by 47 U.S.C. § 230(e) (federal criminal law, intellectual property, communications privacy, sex trafficking under 47 U.S.C. § 230(e)(5) and 18 U.S.C. § 2421A, and applicable state law not preempted by § 230). The automated screening described in §2.13 does not transform SetVenue into a publisher or speaker of user-generated content within the meaning of § 230(c)(1); the screening is a good-faith content moderation activity within the scope of § 230(c)(2)(A).

Where SetVenue becomes aware of content that violates this AUP, applicable law, or third-party rights, SetVenue will remove or restrict access to that content in accordance with this AUP, the DMCA Policy, and applicable law. This section does not limit SetVenue's enforcement authority described in §7. The exercise of moderation discretion does not create a duty to monitor or a guarantee of any specific moderation outcome in any other case.

10. Modifications and Contact

SetVenue may update this AUP at any time. Material changes will be communicated by email to registered account holders or by a prominent notice on the Platform at least thirty (30) days before they take effect. Material changes are those that materially restrict User rights or expand User obligations. Continued use of the Platform after the effective date of a revised AUP constitutes acceptance of the revised terms.

For questions about this policy, contact support@setvenue.com. For violation reports, use abuse@setvenue.com. For copyright (DMCA) notices, use dmca@setvenue.com.

Related policies:

• Terms of Service
• Adult Production Policy
• DMCA Policy
• Privacy Policy
• Cancellation Policy
• Dispute Resolution Policy

11. Consumer Bookings — CLRA Carve-Out

This AUP and related Booking terms apply equally to commercial and consumer Bookings. For Bookings that constitute consumer transactions under the California Consumers Legal Remedies Act (Cal. Civ. Code § 1750 et seq.) — including, without limitation, private gatherings booked by an individual for personal, family, or household use such as weddings, birthdays, and similar private events — SetVenue applies enforcement actions consistent with the protections afforded consumers thereunder, including the right to cure under Cal. Civ. Code § 1782 prior to litigation. Nothing in this AUP waives, limits, or modifies any consumer right that may not be waived by contract under the CLRA or other applicable consumer-protection law.

v5 Hardening Summary (informational, not contractual)

V7.3.5 ultra-audit polish pass (2026-05-26) over v5.1:

• §2.13 — Plain-English Summary temporal hedge added on Haiku 4.5 model name (anticipates Anthropic model upgrades without republishing); §2.13 "low confidence" routing trigger softened to "flags for human review or returns ambiguously" (closes carry-forward promissory-estoppel risk per Barnes v. Yahoo!); §2.13 retention period cross-referenced to Privacy Policy retention schedule (closes circular "required by law" punt).
• Version label bumped V7.3.3 → V7.3.5 (lines 1, 9) for bundle-wide version-of-record alignment.

V7.3.3 Sage-confirm pass (2026-05-26) over v5.1:

• §2.2 — Sage-review TODO resolved per Option A (discretionary pattern review with express no-duty-to-monitor disclaimer; Roommates.com knowledge-creep mitigation; Barnes v. Yahoo! good-faith-moderation framing). CAUTION block preserved above operative text for Sage confirmation.

V7.3.2 audit-fix pass (2026-05-26) over v5.1:

• §0 / §2.13 (new) AI-screening disclosure (Anthropic Haiku 4.5) — Cal. Civ. Code § 1798.185(a)(16) ADM notice.
• Global discretion-language sweep — "in its sole and reasonable discretion" replacing bare "at its discretion" / "discretionary" (Foley/Guz implied-covenant defense).
• §2.2 — added FEHA (Cal. Gov. Code § 12900 et seq., § 12955); enumerated marital status, source of income, and military/veteran status; softened pattern review and added notice/cure procedural protections (Roommates.com knowledge-duty mitigation; carries a Sage-review TODO).
• §2.6 — softened "constitute fraud" to "material misrepresentation (and, where elements satisfied, fraud)"; added §3.8-parallel enforcement standard.
• §2.10 — defined "explicit informed consent" to include SAG-AFTRA digital-replica protocols for productions.
• §3.4 — added UCL (Cal. Bus. & Prof. § 17200) and CFAA (18 U.S.C. § 1030 with Van Buren / hiQ Labs hedges) to remedy stack; added § 502 Tilton parenthetical; added API ToS pointer for authorization mechanism.
• §3.7 — defined "ordinary wear and tear"; added consequential-damages reasonableness clause.
• §4 — added CRFA / Cal. Civ. Code § 1670.8 void-by-operation-of-law clause for review-restrictive House Rules.
• §5 — narrowed Cal. Pen. Code § 632 to audio of confidential communications; rephrased recording-device disclosure Guest-side; added Production Insurance Requirements cross-references.
• §6 — DMCA notices routed to dmca@setvenue.com per 17 U.S.C. § 512(c)(3); softened "NCII Report" subject-line hardcoding; tied removal language to statutory standard.
• §7 — added "for cause" framing; updated DFEH to CRD (California Civil Rights Department).
• §8 — disclosed account-linking via account-fraud signals (CCPA notice alignment).
• §9 — § 230(e)(5) precision cite; clarified §2.13 screening is § 230(c)(2)(A) good-faith moderation, not publisher activity.
• §10 — defined "material" changes.
• §11 (new) — CLRA carve-out for consumer "private gathering" Bookings; cure right preserved under Cal. Civ. Code § 1782.

Round-5 enhancements (over v4): V5 Drafting Commentary cross-references; Doe v. Reddit / hiQ Labs / Take It Down Act citations already in v4 are now cross-referenced to V5 Case Law / Statutory Appendices.

Carry-over hardenings (v4 over v3)

1. §2.2 anti-discrimination citation list expanded (Cal. Disabled Persons Act added; NY State + NYC HRL distinguished).
2. §2.2 pattern review + AG/HUD/CRD referral pathway explicit.
3. §2.5 non-consensual intimate imagery / Take It Down Act addition.
4. §2.6 material-inaccuracy-is-fraud language strengthened.
5. §2.11 Doe v. Reddit cooperation pathway recital (FOSTA-SESTA defense).
6. §3.3 personal-non-commercial-contact carve-out (restraint-of-trade attack shield).
7. §3.4 hiQ Labs v. LinkedIn limit recognized; contract-breach + tort theories preserved.
8. §3.5 anti-retaliation for honest reviews explicit (Cal. Civ. Code § 1670.8 / CRFA).
9. §3.8 standard-for-enforcement clarified (pattern/falsity/inflation — not good-faith disputes).
10. §6 NCII reporting + 48-hour Take-It-Down-Act process disclosed.
11. §6 / §9 Barnes v. Yahoo! good-faith-moderation-without-duty recital.
12. §7 civil-rights-enforcement referral added.
13. §9 § 230(e) carve-outs enumerated.